Warby Parker

Role
Content Designer
Manager
Hands-On
Timeline
2023
Scope
Brand Voice, Product Content, UX Writing

Crafting clarity in the customer journey from browse to buy-helping people feel confident choosing glasses online.

Warby Parker AI Advisor interface

A new lens for the homepage.

We modeled the site after the retail experience, adding personalized touches that allow for intuitive product discovery and seamless paths to virtual try-on. This new lens gave customers a clearer view of Warby Parker's growing retail presence, holistic eye care offerings, and deep commitment to quality.

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Increase in conversion
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Fewer support tickets
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App store rating
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Virtual try-ons
Next Project
Apple